Consultation

We want to convey what you envision. Do you like organic, modern, romantic, whimsical, etc.? What colors do you prefer? What textures do you like? Do you have artwork you would like included? Are you open to different sizes of invitations? How many folds? Do you want to include a response card or postcard? Do you have specific wording for your cards? Lyrics or poems?

We want to work with you to create something special. You may choose an existing design or request a new one. Each order is made to your specifications, not mass produced. We recommend mailing your invitations 6 to 8 weeks prior to your wedding day. Schedule a consultation with us, allowing enough time to accommodate the 6 to 10 week production cycle. Many of our clients send out "save-the-date" cards a few months earlier to prompt guests to mark their calendars before receiving their invitations. We'd love to work with you to create an entire package for your event.

Not in the Bay Area? We can work with you over the phone, fax or email. We will arrange for you to view samples online.

We like to begin our process by having you fill out Zenvitation's Custom Information Request Form to give us a better idea of who you are and what you need. When done, the form can be faxed to (415) 276-1742. Click here to request the form be sent to you by email.

Design Presentation

Once the consultation phase is complete and you decide to move forward with us, production will begin on your invitation samples if necessary. The fee for three samples is $50 (non-refundable). Additional mock-ups are $25 each. We will present your invitation samples with a corresponding price sheet for each item. We can make changes to wording or materials at this time. All mock-ups are property of Zenvitation and may not be reproduced.

Production

Once you have decided on a specific design, final adjustments will be made, your invitation will be proofed and your order will go into production. There is no minimum quantity, but we require a flat design fee of $100 for orders under 50. We recommend ordering 10% more than the total guest count to accomodate last minute additions to the guest list, lost invitations and to ensure you have enough to keep for yourself. A milestone payment of 50% is required for orders to begin production. The other 50% will be due upon delivery. We currently accept cash, personal checks and money orders. Production times will vary depending on quantity and complexity of your order. Normal turnaround is 6 to 10 weeks from mock-up to mailing. If hand or computer calligraphy is required, provide a list of names and addresses as soon as possible to avoid delays. Rush orders are available.

Delivery

Depending on your location, final invitations will be hand-delivered or sent via USPS, UPS or FedEx. Shipping costs will be added to your final invoice. We can also complete your mailing for you, including application of postage, addressing and mailing them from our local post office.

Taxes

Orders shipped to destinations in California are subject to applicable sales tax.

Returns

Due to the personalized nature of our invitations, all sales are final. Once you have approved the proof, a refund cannot be given. Samples and shipping charges are non-refundable.